A LEADER IN SENIOR
CARE COMMUNITIES

CONTACT US

NCL NEW COAST LIFESTYLES LTD.

Suite 208 - 4840 Delta Street

Whitford Building, Ladner Village

Delta, BC  V4K 2T6

604.273.1880

PROPERTIES

REGISTER

NCL is positioned to be a leading provider of progressive living for active and discerning retirees who value community, independence, and quality of life. Each of our resort-style communities will offer an impressive combination of exciting amenities, engaging activities, and outstanding hospitality with a mix of independent, assisted living, and memory care residences. We are dedicated to offering you and your family the best in progressive care, comfort and convenience in a resort-like environment designed to exceed your every expectation.

VISION

Establish new standards for boutique retirement living.

How we strive for our vision...

  • Leading edge programming and services for our residents
  • Innovative educational and growth opportunities for our residents and staff
  • Choices abound
    • - Huge variety in menu options
    • - Wide range of in-house amenities
    • - Plenty of daily programs
    • - Services that are not in-your-face but there when you need them
  • With a focus on health and wellness
  • A unique training model
  • A 360 degree staff service model
  • Using music and humour
  • Using technology
  • By creating a positive resident and employee happiness index

MISSION

To provide an environment where you can be you.



VALUES

Safety and cleanliness are our top priorities.

We are committed to...

  • Our residents and staff
  • Offering choice in all aspects of our operations
  • Celebrating diversity and individuality
  • Building community through the use of humour, music, compassion, positivity, respect and fairness
  • Ongoing education and growth opportunities by keeping the mind and body active through participation in programs and activities
  • Having fun

MEET OUR DEDICATED TEAM

NCL Team
  • Rob Howard - President
    ROB HOWARD President 604-340-9991
    Trudy Howard - Director
    TRUDY HOWARD Director 604-273-1880
  • Walter Downey- VP Operations
    WALTER DOWNEY VP Operations 604-306-0089
  • Jay Howard - Director - Buildings & Systems
    JUSTIN (JAY) HOWARD Director - Buildings & Systems 604-273-1880
  • Jim Weaver - CFO, Privacy Officer
    JIM WEAVER CFO, Privacy Officer 604-273-1880
  • Corae
    CORAE McCALLEMS Residence Sales Rep 604-528-9981

We are extremely careful with our locations. We want to ensure that our residents continue to feel they are part of the larger community. Our locations allow for easy and pedestrian friendly access to shopping and other community services. Our buildings are packed with amenities and are programmed to provide residents with the lifestyle choices they have worked their entire life to now enjoy. — Rob Howard

We make sure to create an environment within our residences, that promotes learning opportunities, social engagement, health and wellness. We have come to describe our homes as casual and comfortable, yet elegant. By offering industry leading amenities and industry leading progressive care we feel we are truly the retirement residence where 'independence meets peace of mind.' — Trudy Howard

We are passionately committed to each resident's pursuit of a more independent, healthy and convenient lifestyle by supporting choice, individuality, connections and by providing exceptional personalized service.
— Walter Downey

Rob Howard

President

As president of NCL, Rob has been active at the senior level of the real estate industry for over three decades. He headed the real estate investment division and sat on the executive management committee for Richmond Savings between 1975 and 1994. Rob served as the Councilor for the City of Richmond from 2001 to 2008 and the MLA for Richmond Centre from 2009 to 2013.

Trudy Howard

Director

With a background in both Landscape and Interior Design, Trudy plays a key role in leading the vision and design team for our projects. She has been part of the business for over twenty years.

Rob and Trudy have previously developed and managed two retirement home projects, both from concept to operations, and currently have three retirement home projects under various stages of development in the Lower Mainland. They took a brief hiatus from the business when Rob served as the MLA for Richmond Centre.

Walter Downey

Vice-President Operations

Serving as NCL's Vice President Operations, Walter has many years' experience in retirement community management, where his most recent assignment was the opening and lease-up, as General Manager, of Legacy Senior Living, Vancouver's premier retirement community.

Walter has managed many significant properties over the past decade, and has held direct operational responsibility for several trophy properties including Legacy Senior Living, Maple Ridge Seniors Village – Campus of Care, Amica at Rideau Manor (Vancouver), Pacifica Resort Living (South Surrey), and Crofton Manor (Vancouver). Walter served as an Associate Vice President of Operations for a major national retirement community provider for 3 years where he was responsible for properties in Alberta, Saskatchewan and British Columbia.

Walter has also previously been responsible for many senior's home 'start-ups'. Walter brings vast managerial experience to the team and has a successful and demonstrated ability in leadership, sales, marketing and financial planning. He also brings with him a strong knowledge of all legislation affecting the ownership and operation of a Senior's Home project.

Justin (Jay) Howard

Director - Buildings and Systems

Jay has a wealth of experience in project and program management, having spent 14 years at the City of Richmond in various roles including Community Facilities Coordinator.

Jay has 'hands-on' knowledge of building systems and project management experience, and has experience developing programs for all age groups. Jay's extensive involvement in, and understanding of the community, will ensure our residents have many health, wellness, social and educational choices in our retirement communities. As well, he will help to ensure our residents feel very much a part of the broader community when they choose the NCL 'Resort' lifestyle.

Jim Weaver

CFO, Privacy Officer

H.B.Com, CPA, CGA | CFO, Privacy Officer | Jim has his professional accounting designation from the Certified General Accountants Association of B.C. (2003) and from Laurentian University, an Honours Bachelor of Commerce and Dean’s list (H.B.Com) (2009). Jim has experience in both seniors and health care sectors.

WHAT MAKES
NCL UNIQUE
  • Our properties are located in walkable communities, helping to keep you active and connected
  • Our residences have industry leading amenities including 'My Time Dining'
  • We have a strong focus on wellness, learning opportunities, and living life to its fullest
  • We are family founders and operators
  • We are positioned to offer industry leading progressive care

CONTACT US

NCL NEW COAST LIFESTYLES LTD.

Suite 208 - 4840 Delta Street

Whitford Building, Ladner Village

Delta, BC  V4K 2T6

604.273.1880

PROPERTIES

REGISTER